All you need to know
What are the delivery times?
It usually takes around 3 weeks to arrive at your door, although it can take longer depending on possible delays at the customs of the country of destination.
How much is the shipping cost?
We apply a worldwide flat shipping fee of €11,95 per order.
When do I receive my tracking number?
We fulfill your order within 24 hours except on Sunday. Orders are shipped in batches on daily base to the DHL warehouse. It usually takes up to 5 days until DHL has processed your package and scanned it. Once it has been scanned, we will provide you the tracking number by email.
Which countries do you ship to?
We ship worldwide with DHL eCommerce.
What payment methods can I use?
On the checkout page you can choose your preferred payment method. Currently we offer PayPal (including Visa and Mastercard), iDeal, GiroPay, EPS, and instant bank transfer with Paysera. The payment methods available differ per country.
Do I need to pay import tax?
As of 1 July for all shipments coming from outside the EU you need to pay import tax, no matter the value of the shipment. For your order at LFL Deals this is €5 (latest check Jan 2022) and this needs to be paid at the nearest pickup point of your national postal service. You will receive a tracking number from us to see where you can pick it up.
Can I cancel my order?
You can cancel or change your order as long as we haven’t fulfilled the order yet and included it in the daily shipping batch. Once fulfilled, it is in transit to the DHL warehouse and cannot be cancelled anymore. If you want to cancel an order, please contact us by email.
Can I return my order and get a refund?
Once you have received your order, you can ship it back to us at your own cost and risk. Once received by us, we will refund you. If you want to return an order, please contact us by email.